Skip to main content

Terms and Conditions

  1. Eligibility: Gift Voucher Now is available for purchase by individuals aged 18 years or older.
  2. Redemption: Gift Vouchers can be redeemed at the following venues: Jazz Corner Hotel, Jazz Corner Restaurant and Bar, Bird’s Basement, Naima Restaurant and Bar, and Mercure Hotel Melbourne St Kilda Rd. Vouchers are not redeemable for cash and cannot be refunded, transferred, or resold.
  3. Validity: There is no expiration date on the Gift Vouchers.
  4. QR Code Authorization: The recipient of the gift voucher must visit our website to update their name as the authorized person for redeeming the QR code. Only one person’s name can be linked to the voucher for redemption.
  5. Lost or Stolen Vouchers: The Jazz Hotel Group is not responsible for any lost, stolen, or damaged vouchers. Replacement vouchers will not be issued in such cases.
  6. Limitations: Gift Vouchers may not be combined with any other promotional offers, discounts, or coupons. They are not valid for group bookings, corporate events, or private functions.
  7. Reservation Requirements: Gift Voucher recipients may be required to make reservations in advance to redeem their vouchers, depending on the venue and service. Reservation policies and availability may vary by location.
  8. Additional Expenses: Any expenses exceeding the value of the Gift Voucher must be paid by the recipient at the time of service.
  9. Changes to Terms and Conditions: The Jazz Hotel Group reserves the right to modify these terms and conditions at any time without prior notice. Any such changes will be posted on our website and will be effective immediately
  10. Governing Law: The Gift Voucher Now terms and conditions are governed by the laws of the State of Victoria Australia.

By purchasing a Gift Voucher Now, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.